The BDO Difference
Some professional services firms can seem similar from the outside. When you choose to work with BDO you quickly discover why we’re different from the rest.
A relationship-driven culture, global and local resources, and responsiveness underpin BDO. Relationships, resources and responsiveness are the bedrock of our brand promise; and our commitment to delivering exceptional client service is what drives us - for every client - every day.
Our vision to be the leader for exceptional client service is defined by five key attributes:
- We aim to anticipate our clients’ needs to ensure the best outcome for you
- We listen carefully and build close relationships so we can provide relevant ideas and valuable insights
- We aim to understand your long term ambitions.
- We value being clear, open and prompt in our communications
- We ensure short lines of communication so you always know who to talk to
- We avoid unnecessary processes and jargon
- We aim to deliver personalised, efficient, constructive and workable solutions.
- We deliver what we promise, every day, for every client
- We always seek feedback – and act on it – and make a point of demonstrating our reliability and integrity to earn your trust.
- We provide the right environment for our people and the right people for our clients
- We ensure our people are fully engaged and transfer this engagement to client service delivery
- We are establishing a culture that allows all levels of staff to interact with clients, and we make sure we provide teams that best fit your needs.
- We create value by giving you up-to-date ideas, and valuable insights and advice you can trust
- We make an effort to gain a deep understanding of what value means to you
- We aim for continuous and innovative thinking and to provide practical and commercially valuable advice at all times.